Friday, August 27, 2010

Rehab update













I have to tell you, driving back and forth to Charlotte is killing me. By Friday I can barely function at work. Im exhausted. Ugh! Anyway , her visit with the vet went well. She watched Miley gait back and forth and didnt see anything. I made her watch the video of Miley on Sunday when she looked so weird. She felt like Miley's hair flinging was misleading. If you continue watching the video it shows her gait from the back which looked normal. She felt that was more true, because you didnt see the hair flinging to throw your eye off. I also talked to her about the skipping. She said she felt the skipping was interesting but not concerning. It would be more helpful if I knew what Miley's usually gait was. Does she usually pace or use a diagonal gait. I dont know. I know she has done both. When Miley skips, she changes leads, which is what she needs to do. Then she examined Miley. Miley didnt have any signs of pain and no muscle spasm. She felt Miley was feeling really good. Then we talked about the ultrasound. Well, actually the tech had already told her everything I had said about the other girls technique and what happened. She told me that the ultrasound was at 50% and on pulse so it would be unlikely that she got over heated but it could happen. She didnt think the other girls technique was wrong but she was going to have her change it. The other girl was use to doing horses and since Miley is so little, she thinks moving the Ultrasound probe starting at one end and going all they way thur to the other end is best. (Instead of working in small areas.)

The pictures above are from the park this week but I didnt walk her far to get to that spot. We walked. Do you know how slow you have to walk to keep your dog at a walk and not trot? LOL, Im sure people think there is something wrong with me. I then carried Miley down the bank and out to the rock. She just stood on the rock and didnt walk around. So I think it was ok for her do this.

I ordered a Back On Track dog bed. It wasnt from the Back on Track company but someone called ANR specialties. It was an on line order. I got an email confirming the order. But I never got anything saying it was shipped or a tracking number. After a week I sent 2 emails several days apart. I didnt hear back. So then I called them. A lady who could barely speak English answered the phone. I had to spell every word to her. I gave her my phone number and email address. I didnt hear back from them. So I called the credit card company and canceled the order. The next week the package came. Ugh! So I called the credit card company , it took 4 times to get to the person I needed to talk to. I canceled the dispute but the company needs to call them to get paid. So today I get an email from ANR stating the my order has been canceled. Uh, to late I already got it. So I sent ANR another email telling the whole story and if they want to get paid they need to call the credit card company and I gave them the phone number. So now I feel bad and feel like I stole the product. Ugh!


10 comments:

Sara said...

I wouldn't feel too bad, maybe it'll teach them to improve their customer service and shipping department.

I ended up with 2 of the same products one time, because I called to complain it hadn't arrived...it got lost in the mail. They sen me a new one, and then the next day the original showed up. I called them back to find out what I should do with the extra, and they said "keep it"! Costs too much to ship back/restock, etc....

I'm glad the doctor think Miley is doing well. Sorry about the long drive. Fingers crossed, it'll all come to an end soon.

Chris and Ricky said...

Sounds like you got great news from the vet and Miley is much better! And they will get the ultrasound girl to change her technique which is good!

Miley looks so beautiful in her photos - I love the one where she is drinking.

I have been thinking about you doing all that driving and working too and don't know how you do it. I hope you can get some rest this weekend!

Kathy Mocharnuk said...

whoops! I have used the back on track jacket for years but had no clue they have a bed. You will have to tell me what you think of it and if Miley likes it. Glad that Miley looks ok now and everyone is clear on how the treatment should be done ;-). That has got to be killer with the driving.

LauraK said...

I absolutely LOVE that second picture of Miley's nose to the water- what a great shot!! So artsy and peaceful :)

I know Riley is definitely a "pacer" but I call it a waddler lol. Her middle just waddles back and forth, it's kind of funny that she finds it comfortable. But, apparently that's how some dogs do it!

I'm glad your vet visit went better this time- hopefully soon you will have this all behind you!

Unknown said...

Glad Miley is much better and hope the change in the girl's technique will improve!
I love the first picture!! Her color and the mist go perfectly well together!

Dawn said...

I love ALL the pictures including the one of the lake (river?)!!

I'm glad Miley seems to be getting better, and I'm glad the vet talked to the tech and got her to change her process. That's a responsive vet!

The whole bed thing wore me out just reading about it!! But no you didn't steal it, they just don't run their company very well!

Nicki said...

You have the best places for picture taking. Love the one at the top!

Cynthia Blue said...

Ugh... I don't think I've ever walked a dog and kept them in a walk. That does sound hard. :(

Marie said...

I can sympathize with long periods of time on the road to get places. It's exhausting. I am thrilled that the vet visit went well this time though. That's super news.

Elf said...

Hah, a case where crappy customer service bites the company back. They should've responded to your email and/or phone calls. Too bad it took so much of your time.

Walking slow enough for dogs to just walk--wait! Dogs are capable of just walking?! ;-) I'll have to explain that to Tika and Boost.